Frequently Asked Questions
Why buy from D&M?
We stock an unrivalled range of book care, repair and covering materials and supply trade and private customers alike. All products are stock held and delivery is swift. We have over 10 years experience in the UK book market and stock a number of unique products to the UK.
How long will an order take to arrive?
Generally 3-4 working days. All goods are held in stock. Should there be any delay you will be notified by e-mail.
How much is delivery?
Delivery is £6.96 per order and free on orders over £86 in the UK. Particularly small or light items will be charged at cost if it is less than the standard postage charge.
Can I order from overseas?
Yes. We ship orders worldwide. Delivery is charged at cost and sent the most economical rate. If you require a quote before ordering then let us know.
What if I am not satisfied?
We have a 100% no quibble guarantee on all products. Any item can be returned for a full refund within 14 days and in 'as new' condition.
How will my order be delivered?
Most orders are delivered by courier and require a signature on delivery. Small items will be sent Royal Mail.